Asia Pacific

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Zones Hong Kong

The Hive is the largest network of flexible workspaces in Asia Pacific, spanning over 20 locations across 7 countries. Our job is to build, nurture and expand our community of professionals, and serve as a hub for connection and collaboration – for businesses at every stage.

Ready to take the next step in your career? Join the Hive’s dynamic team, and become a part of the community.

We are looking for an outgoing, hard-working leader to oversee and manage daily operations. If you are passionate, energetic, and action-oriented with an entrepreneurial mindset,  join us as we expand across Asia.

About The Role

A Location Manager is the driving force behind exceptional customer service and smooth-running operations within their space. As a leader, you will be in charge of  conducting tours to ensure a consistently high occupancy rate and that all financial, administrative and operational duties run without a hitch. 

Goals and Objectives

• Build and expand on your community of members at your location, by maintaining high-quality service and a high occupancy rate 
• Oversee all daily operations of your location (frontdesk services, event planning, social media marketing of the space, etc)
• Create and oversee a well-connected community through internal and external events, networking and a personable attitude
• Manage finance-related tasks, such as invoices, purchases, bills, and petty cash
• Oversee all weekly and month end reports to ensure they are completed
• Train, guide and support new team members

Duties and Responsibilities

Member Experience and Community

• Drive weekly community initiatives designed to develop connections between members, such as member introductions, events and social media engagement
• Identify and solve member-related issues to help foster a collaborative community
• Identify opportunities, design, and implement guidelines and best practices to ensure the best member experience is always delivered
• Oversee events to ensure a good balance of different types to ensure a great experience for both Hive members and potential members who come to the space to attend

Business Development, Retention and Sales

• Work with the Country Manager and Sales Lead to ensure that your space maintains a 100% occupancy rate at all times
• Identify promising deals with potential members and ensure that your team provides informative, high-quality tours to drive membership sales
• Notify, manage and work alongside internal teams to ensure a high retention rate of current members
• Develop strategies to drive sales, increase revenue and interest for your location
• Ensure that all enquiries are followed up on, and that negotiations and closure is taking place

Finance and Administration

• Obtain and analyse P&L reports, and conduct variance analysis when required
• Prepare monthly Manager’s Report and share with relevant stakeholders internally
• Prepare monthly invoices and work collaboratively with the Finance Team

Building Operations and Management

• Work closely with Community Associates, manage move-ins and move-outs; ensuring that all new members are fully prepared and transitions run smoothly
• Manage all operations and maintenance of the space to ensure a consistently high quality experience for members
• Ensure all building receipts and documents are up-to-date and documented, providing internal teams with weekly and monthly reports
• Make suggestions to the Projects team regarding maintenance and improvements of the space
• Identify, followup and resolve any issues, such as cleaning, IT-related issues, electrical equipment and so forth

Team Management and Development

• Manage, inspire, support and guide your team to achieve goals
• Identify knowledge gaps, and train and/or arrange training with People Team  when necessary 
• Provide learning and development opportunities, and make recommendations to promote the best-performing Community Associates and Leads
• Hold one-on-one meetings with the People Team to track your team members’ individual performance on a monthly or quarterly basis
• Hold weekly team meetings to delegate, recognise achievements, encourage, and keep the team up-to-date with any process changes

Experience and Requirements:

• University Degree holder is an advantage
• 2+ years experience in a sales, events, operations or customer service with 1+ year(s) experience in P&L management preferable
• Strong commercial acumen, customer service and sales experience
• Strong verbal and written communication skills
• Exceptional organisational and multitasking skills
• Strong understanding of startups, coworking, hospitality or knowledge in other relevant industries
• Passionate and curious about entrepreneurial communities and startups
• Demonstrate core values of integrity, dependability, self-awareness, excellent work ethic, and empathy for others around them
• Effectively handle pressure and problem solve
• Keen eye for detail and ability to take initiative

Critical competencies for success:

It’s all about the people! Working as a Location Manager means always being in tune with people’s needs and always having a customer-centric mindset. You’re meant for this role if you:

• are a practical, creative, fast-thinker who is comfortable thinking on their feet and aware that others are counting on you!
• are great at multitasking
• a natural-born charmer who is persuasive, logical and is able to think outside the box!
• an efficient communicator who is fearless when it comes to speaking up and making your voice heard – even with your superiors
• are able to translate trends into actionable ways that anticipate customer and market needs
• familiar with the startup ecosystem and up-to-date on daily happenings in your city

The Hive is an equal-opportunity employer

Other benefits include marvelous weekly happy hours, discounts at various restaurants, gyms and events hosted by influential leaders or companies, and quite possibly with hard-work and dedication, becoming part-owner through our share-options programme.

To apply please provide: covering letter, up to date CV, expected salary and availability

Zones Hong Kong

The Hive is the largest network of flexible workspaces in Asia Pacific, spanning over 20 locations across 7 countries. Our job is to build, nurture and expand our community of professionals, and serve as a hub for connection and collaboration – for businesses at every stage.

Ready to take the next step in your career? Join the Hive’s dynamic team, and become a part of the community.

We are looking for an ambitious, outgoing Community Lead with a larger than life personality to work alongside a small team. With a few years of experience under your belt, you’ll be shaping and creating an uncompromised level of membership excellence. 

About the Role

A Community Lead’s core focus will be on developing an unrivalled member experience by driving community related events and partnerships. As the go-to-person for sales-related activities for their space, Community Leads will also minor in operations and finance, while supporting both local and regional internal teams. 

You will need:

• To create and oversee a well-connected community through internal and external events
• To work alongside your Location Manager and team to ensure sales goals and targets are met
• To ensure that processes are running smoothly and facilities are fully operational
• To ensure customer service excellence at all times
• To network with a personable attitude

Duties and Responsibilities

Member Experience

• Develop relationships with members and proactively understand their needs
• Solve member-related issues to help foster a collaborative community
• Identify opportunities on how the Hive can help achieve members’ goals
• Always deliver and ensure a personalised, high-quality member experience 
• Make recommendations to the Location Manager on how to improve the overall member experience

Sales

• Responsible for a variety of membership sales, packages, negotiations and closing of deals
• Mentor Community Associates on how to conduct high-quality, informative tours, and provide feedback and areas for improvement
• Attend external and internal events and be representative of your location

Finance, Administration and Operations

• Organise member-welcoming and member move ins/outs 
• Handle basic finance tasks, such as petty cash, invoicing and receipt of payments 
• Order pantry supplies in a timely manner
• Work with Community Associates to ensure overall cleanliness of the space and venue
• Work with and liaise with New Projects team regarding maintenance, and improvements of space based on feedback from members and keen observation
• Conduct quality control checks and address/solve issues immediately 

Content and Events

• Work alongside the Events team to brainstorm, plan and organise events, relating to the community’s interests
• Drive collaboration and partnerships across a range of different industries – E.g, cocktail-making workshops with a distributor, yoga sessions with an influential instructor etc
• Liaise with Art Department to ensure event collateral are well produced in a timely manner
• Ensure calendar and notice boards are always updated
• Take ownership of social media pages (IG stories, Facebook posts, etc)
• Capture a series of images showcasing the office spaces, events and community for social media
• Create engaging content (captions and posts) for social media platforms
• Ensure events are consistently promoted in a timely manner

You should have:

• Outstanding confidence and strong networking skills
• Passion for and understanding of the Hive’s mission and values
• Curiosity about entrepreneurial communities and startups
• The ability to demonstrate the Hive’s core values of integrity, dependability, self-awareness, excellent work ethic, and empathy for others around 
• A great sense of teamwork, accountability, mindfulness and the willingness to go the extra mile for members and your team

Experience and Requirements

• University Degree holder is an advantage
• 2+ years experience in customer service, sales, events or related industries
• Prior experience in coworking, real estate or startup experience would be an advantage
• Must have strong verbal and written communication skills
• Exceptional organisational and multitasking skills
• Ability to handle pressure and fast thinking
• Fluency in English, any additional language is a plus
• Proficient in basic computer skills

The Hive is an equal opportunity employer

Other benefits include marvelous weekly happy hours, discounts at various restaurants, gyms and events hosted by influential leaders or companies, and quite possibly with hardwork and dedication, becoming part-owner through our share-options programme.

To apply, provide a cover letter, resume, expected salary and availability

Zones Hong Kong

The Hive is the largest network of flexible workspaces in Asia Pacific, spanning over 20 locations across 7 countries. Our job is to build, nurture and expand our community of professionals, and serve as a hub for connection and collaboration – for businesses at every stage.

Ready to take the next step in your career? Join the Hive’s dynamic team, and become a part of the community.

About the Role

A Community Associate acts as the welcoming face of the Hive and is the primary point of contact for members and visitors. Your role is to provide an unrivalled experience for our members, support space operations, plan, assist in finance and administration, as well as host a variety of community-driven events. 

Goals and Objectives

• Ensure that the space looks and feels great at all times
• Create an amazing atmosphere for members and visitors alike
• Work with your Location Manager and team members to maintain 100% occupancy
• Drive and develop the community by hosting engaging, popular events
• Consistently update and maintain financial and administrative documents for your space
• Develop your sales, touring and networking skills
  

Duties and Responsibilities

• Deliver a first-class experience for Hive members
• Handle visitors, greet guests, and build a professional and friendly rapport with members
• Support daily operations, taking care of everything from small-scale maintenance to opening or closing the space and overall facilities management
• Assist with sales activities, by conducting ‘sales tours’ and ensuring that all potential members are well informed about our products, memberships, events, content and deals 
• Build community by assisting in the organisation and implementation of all kinds of community events, from fun social events like yoga, Thursday Social and Paint & Wine to our business-oriented fireside chats, webinars and workshops
• Handle basic finance duties, like handling invoices, data-entry and assisting in weekly and monthly reports for your location
• Work with the Art Department to produce posters and any visual imagery as required
• Social media content curation, and copywriting to maintain our social media presence and promote our spaces and community of professionals 

You should:

• Possess an ambitious, friendly, proactive, positive and can-do attitude
• Have a strong customer-service mentality
• Be an organised team player
• Possess excellent interpersonal and communication skills
• Be exceptionally organised and well-versed in multitasking
• Have the ability to handle pressure, solve problems and think quickly when required

Experience and Requirements

• University Degree holder preferred
• 1+ years of relevant experience in customer service, events, operations, sales or related would be an advantage. Fresh graduates will be considered
• Possess strong communication and presentation skills
• Have a keen eye for detail 
• Be a good team player who enjoys working with people collaboratively at all levels
• Native English Speaker highly preferable, being bilingual is a plus

What we can offer:

• Opportunities to develop your skills across multiple verticals – allowing you to find what you’re truly passionate about
• Amazing career development and growth opportunities
• A fun, dynamic environment with various types of professionals 
• Opportunities for local and international relocation

The Hive is an equal opportunity employer

Other benefits include marvelous weekly happy hours, discounts at various restaurants, gyms and events hosted by influential leaders or companies, and quite possibly with hard-work and dedication, becoming part owner through our share-options programme.

To apply, provide a cover letter, resume, expected salary and availability

Zones Hong Kong

The Hive is the largest network of flexible workspaces in Asia Pacific, spanning over 20 locations across 7 countries. Our job is to build, nurture and expand our community of professionals, and serve as a hub for connection and collaboration – for businesses at every stage.

Ready to take the next step in your career? Join the Hive’s dynamic team, and become a part of the community.

About the Role:

The Sales Development Lead reports directly to the Country Manager and works with all Location Managers in their country of operation to execute and achieve sales goals and targets. 

As a Sales Development Lead, you should be able to think fast on your feet and hold the ability to build relationships quickly, effectively and close deals in a timely manner.

Not only will you be the brand ambassador who is knowledgeable of your role but also possess a sound understanding of the overall operations of the Hive, attending events and sourcing leads through various avenues.

In addition to having a solid understanding of each location in your respective country, you should also be able to view it from a sales and member experience perspective, so that the best sales experiences are provided, relationships developed and potential members’ needs are met.

If you are an ambitious, sales driven and sociable individual who is driven, determined and proactive, this would be a good role for you to develop yourself in a fast-growing co-working space.

Duties and Responsibilities:

• Prospect, qualify, and nurture leads through the sales cycle resulting in desks sold
• Lead the outreach process for certain Hive markets for lead generation
• Network intensively in the target market to generate business contacts and leads
• Coordinate and communicate with teams in each location to increase lead generation efforts
• Provide regular updates to your Direct Manager, Country Manager and other teams about current, future and upcoming sales objectives and processes
• Attend and request sales meetings to provide sales solutions and if necessary, provide support where needed
• Work towards and maintain 100% building occupancy through achieving booked tour goals
• Communicate the Hive brand and lifestyle to ensure the highest conversion rate of booked tours. This includes setting up the tour, introduction to Location Managers and being involved in negotiating and closing deals
• Be creative and constantly think outside the box to find solutions to meet growing sales targets
• Attend both small and large events in your country, in order to generate a mix of leads from finance, tech, creatives and so forth. An aim of 4 events weekly (a mixture of day and evening). Leads at events are not limited to just sales but also for event collaborations
• Have an oversight of outbound sales enquiries, which includes prospects, pipeline building and opportunity identification
• Manage and update the sales pipeline, ensuring all leads are input correctly
• Manage the metrics to ensure the sales funnel is complete and accurate

Experience and Requirements:

• University degree holder with 2+ years experience in a sales or business development capacity
• Prior experience from coworking spaces, start-ups or a sales role with a strong network and relationship with property agencies or vendors would be an advantage
• Comfortable and confident with cold-calling, attending networking events and coming up with creative approaches to generate leads
• Willingness to learn, proactive, presentable and able to handle pressure
• Fluency in English is a must, additional languages is a plus
• Strong people and communication skills
• Immediately available will be an advantage

The Hive is an equal opportunity employer

Other benefits include marvelous weekly happy hours, discounts at various restaurants, gyms and events hosted by influential leaders or companies, and quite possibly with hard-work and dedication, becoming part-owner through our share options programme.

To apply, provide a cover letter, resume, expected salary and availability

Zones Hong Kong

In partnership with our sister organisation, Flyfarm – the Hive is looking for a software engineer who is looking to make a difference to the world, to join our team.

Hong Kong based Agri-tech start-up is led by successful entrepreneurial founders. FlyFarm is helping the world solve the organic waste challenge and growing sustainable insect protein to displace wild caught protein from the oceans used in animal feed.

Our team is looking for a highly motivated self-starter who has the capabilities of leading the FlyFarm software development effort.

Working alongside a small but ambitious team, you will develop, manage and deploy front-end and backend web based applications.

You should be confident or have some experience in:

• NodeJS – Javascript

• MySql – SQL/RDBMS

• ReactJS – Front end web development javascript

• HTML & CSS

• Experience building REST APIs

Nice skills to have:

• Experience with AWS (Amazon Web Services)

• Understanding of MQTT or other service bus

• Working knowledge of git version control system

• Experience with an ORM framework

Bonus points:

• University degree holder in computer science, software engineering or related

• Ideally 2-5 years of software development experience

• UI/UX Design experience would be an advantage

• Basic Python programming knowledge or experience

• Prior work experience in a startup environment

• Returning graduates or fresh graduates are welcome to apply

Zones Hong Kong

Hive Life is a rapidly-growing online magazine featuring daily stories on Asia’s inspiring entrepreneurs, big ideas and latest startups. More than just a lifestyle magazine, Hive Life taps into the creative lifeblood of communities across the Asia Pacific, spotlighting the creative visionaries, thought leaders, and leading entrepreneurs of the future.

We’re looking for an ambitious Editorial Intern to join our young (and amazing) editorial team here in Hong Kong. The ideal candidate should be smart, have a passion to learn, the creativity to explore, and the courage to voice your opinion and be a part of something great!

This internship will allow you to participate in all areas of magazine production, from interviewing global thought leaders and creative visionaries to creating engaging and shareable ‘Top 10 Lists’ for social media. If you’re looking to start a career in journalism or content marketing then this is the internship for YOU.

All interns receive hands-on mentoring and training.

Responsibilities:

• Write compelling and highly-shareable feature articles and guide stories
• Create concise, eye-catching, and innovative headlines and body copy
• Conduct in-person interviews with global entrepreneurs and creatives
• Research industry-related topics (Tech, Design, Sustainability, Fashion, Art, Upcoming Events…)
• Consistently brainstorm and collaborate with the team for new ideas and strategies
• Proofread and fact-check content before publication
• Promote content on social media
• Transcribe interviews
• Support editorial staff in all activities

Requirements:

• Degree in English, Journalism, Media, Marketing, Communications or other relevant degrees
• A thirst for knowledge and a PASSION for writing
• Superb writing skills and an excellent grasp of the English language
• A strong interest in all-things-lifestyle, art & design and entrepreneurship
• Great communication and teamwork skills
• Experience doing research using multiple sources
• Ability to work both independently and as part of a team
• Detail-orientated
• Able to work in a fast-paced environment and meet deadlines
• Able to multitask, prioritize, and manage time efficiently
• Native English speaker
• Able to commit to a minimum of 3 months full-time internship

To apply please provide: covering letter, up to date CV, expected salary. writing portfolio and availability

Zones Hong Kong

The Hive is the largest network of flexible workspaces in Asia Pacific, spanning over 20 locations across 7 countries. Our job is to build, nurture and expand our community of professionals, and serve as a hub for connection and collaboration – for businesses at every stage.

Ready to take the next step in your career? Join the Hive’s dynamic team, and become a part of the community.

The Hive is looking for an E-commerce intern to join our affiliate team, Earth.org. Your duties would be to oversee and assist with google ad marketing, campaign optimisation, and assist with updating our online shop(s). If you are passionate about working in a fast-paced, challenging and dynamic startup that will give you real ownership and responsibilities, this would be a great opportunity for you.

Duties and responsibilities

• Work alongside our team to execute and update digital marketing campaigns, creating visual and written content for our online shop, web & social media channels
• Assist with all areas of digital marketing, from Google Analytics, Facebook Business Manager, Instagram Ad management and overseeing Earth.org’s and other affiliate online stores
• Produce reports, using Google Analytics and Facebook Business Manager to showcase top and underperforming campaigns, providing suggestions and plans for improvement
• Optimise and track keyword phrases and trends from website traffic, reports and measuring different websites performances
• Support with updating and optimising websites for increased online visibility
• Assist different teams and departments with ad-hoc tasks

Experience and requirements

• Currently studying or recently graduated University Degree holder in Marketing or any related discipline preferable
• 1+ years digital marketing experience would be ideal, however fresh graduates with a strong understanding of e-commerce will be considered
• Outstanding communication and organisational skills along with a strong attention to detail and deadlines
• Strong knowledge & interest in Digital Marketing, E-Commerce, Social Media and Analytics
• Experience in Website optimisation, WordPress, Google Adwords & Facebook Business Manager is an advantage
• Native English speaker preferable, any additional languages would be an advantage
• Google Ad certification would be a plus
• Immediately available preferred
• Able to commit to a minimum of 3 months (full-time)

To apply please provide: cover letter, up to date CV, expected salary and availability

Zones Hong Kong

The Hive is the largest network of flexible workspaces in Asia Pacific, spanning over 20 locations across 7 countries. Our job is to build, nurture and expand our community of professionals, and serve as a hub for connection and collaboration – for businesses at every stage.

Ready to take the next step in your career? Join the Hive’s dynamic team, and become a part of the community.

About the role

The Hive is offering a 6 month internship program where the individual can learn and work within a dynamic and creative start-up environment. We provide relevant and hands-on challenging assignments that will provide a strong foundation for future professional and career growth. In addition to being part of the Hive team, the individual will have access to a unique ecosystem of promising entrepreneurs and startups hosted within the Hive network.

The Strategy team is uniquely positioned to have visibility into the Hive and other sister organisations overall global business – Directly reporting to upper management, you will have a cross-functional role, and  by using operational and financial data, create insightful analysis and solve operational challenges whilst being actively involved in collaborating with the other departments of the organisation to support local and regional teams.

You will be responsible for driving the data-driven efforts and turning the insights into recommendations for the business.

Duties and Responsibilities

• Define Key Performance Metrics relevant to the business alongside with other departments, implement processes to gather data and build tools to conduct data analysis
• Perform daily, weekly and monthly reviews and analyses of Key Performance Metrics using operational metrics and data analysis, build meaningful dashboards for the program using data visualisation tools
• Suggest potential changes, strategies and business process to senior management using analytics to support your recommendations.
• Actively participate in the implementation of approved changes
• Identify growth opportunities within the industry and engage strategically alongside with the different areas of the business with a clear roadmap for execution
• Provide ad-hoc support to the Head of Strategy

Experience and Requirements

• University Degree in Business, Economics or Finance is preferred
• Holder or currently enrolled in an MBA or Master’s program at an accredited University or College is a plus
• 3+ years experience in a research, finance, banking, startup or analytical related field and capacity
• Excellent communication skills, both written and verbal, with the ability to meet strict timelines
• Detail-oriented with experience developing business requirements and communicating to technology
• An ambitious self-starter to see things through till the end with a ‘get things done’ mindset
• Immediately available will be an advantage*
• Able to commit to a minimum of 3 months internship (6 months would be highly preferable)

The Hive is an equal opportunity employer

Other benefits include marvelous weekly happy hours, discounts at various restaurants, gyms and events hosted by influential leaders or companies, and quite possibly with hard-work and dedication, becoming part-owner through our share options programme.

To apply please provide: cover letter, up to date CV, expected salary and availability